Privacy Policy
1. Information We Collect
When you sign up for SMS communications, we collect: your first and last name, email address, and mobile phone number. We also collect the type of consent you provided (service messages, promotional messages, or both).
2. How We Use Your Information
- To send appointment reminders, booking confirmations, and cleaning service updates (if you opted in to service messages)
- To send promotional offers and seasonal deals (only if you separately opted in to marketing messages)
- To respond to your requests and provide customer support
3. SMS Communications & Consent
We collect consent for two separate types of SMS messages through distinct, independent opt-in checkboxes:
- Service/Scheduling Messages: Appointment reminders, booking confirmations, and cleaning service updates. This consent is optional and not required to receive our services.
- Promotional/Marketing Messages: Offers, seasonal deals, and marketing content. This consent is entirely optional and completely independent from service message consent.
You may opt in to either, both, or neither type of message. Message frequency varies. Message and data rates may apply.
To stop receiving messages, reply STOP to any text message. For help, reply HELP or contact us at highdesertcarpetcleaning@gmail.com.
4. Data Sharing
We do not sell or share your information with third parties for marketing purposes. SMS opt-in data and consent will not be shared with or sold to third parties. We may share data with service providers (such as our SMS platform) solely for the purpose of delivering messages you consented to receive.
5. Data Retention
We retain your contact information for as long as you remain subscribed or as required by law. You may request deletion at any time by contacting us.
6. Contact Us
High Desert Carpet & Upholstery Cleaning
2319 NW Fir Ave, Redmond, Oregon 97756
Phone: +1 (541) 604-6987
Email: highdesertcarpetcleaning@gmail.com